RETURNS & EXCHANGES

 
 

Due to our unique shirt manufacturing process, we cannot accept returns or exchanges. However, we will work with you to fix a problem you may encounter with your order.

Before ordering, please follow these guidelines:

  • Consult our fitting guide

  • Reach out to our online service assistant@italiancollective.com should you need advice

  • Please select your sizing and preferences questionnaire carefully to minimize possible fit problems

  • If you are in between sizes, select the bigger one, and make a note in the β€œspecial requests” box. Remember, a garment can always be reduced in size, but cannot be enlarged.

If you are unhappy with your purchase, please reach out to us within 15 days of delivery to let us know what went wrong.

If you are completely unsatisfied with your shirt, please let us know the reason why and we will evaluate the opportunity for store credit.

Please note, customers are responsible for return shipping costs, and original shipping costs are non-refundable.