At Italian Collective, our artisans customize the style, fabric, and fit of each shirt for you. This is how it works:
You fill a questionnaire and specify your standard sizing, garment history, and product preferences.
If you are willing, we follow up with a photo request of your body shape (in a tank top, or thin garment) as it helps us optimize the production process.
When the order is received, our artisans create a physical pattern that is unique to you.
The shirt will then be sewn to perfection. The pattern is stored in the workshop and will always be used for future orders, saving you 30$ on any return order.
Good things take time. We are committed to delivering goods within 20 days of ordering.
However, since each shirt is unique, made in individual workshops, and then shipped from Italy, there may be occasional/unexpected delays in arrival time. We will update customers on the state of their order.
Italian Collective is committed to helping women achieve their perfect fit. We do this by offering two types of personalization services:
MADE TO MEASURE
You purchase based on more general sizing guides, and have the option to make notes as needed based on what has or hasn’t worked well about off the rack clothing.
Our artisans can make adjustments to standard sizes to accommodate your body type, without the need for full body measurements.
Bespoke ensures a truly unique fit, made exactly to your body measurements and personal preferences. The shirt is cut in the tradition of excellence that lies in the secular heritage of Italian tailoring by the skilled hands of artisans and specialists.
The physical shirt pattern is cut specifically for you, and stored for future orders. *Please note that bespoke is currently only available in the Bay Area.
Due to our unique shirt manufacturing process, we cannot accept returns or exchanges. However, we will work with you to fix a problem you may encounter with your order.
If you are unhappy with your purchase, please reach out to us within 15 days of delivery to let us know what went wrong.
If you are completely unsatisfied with your shirt, please let us know the reason why and we will evaluate the opportunity for store credit.
Please note, customers are responsible for return shipping costs, and original shipping costs are non-refundable.